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Q
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I am trying to install BrowserHawk and getting the following error message: "This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a new version
of the windows installer service.".
However I do have all the latest service packs installed. What should I do?
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A
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Our products require that version 2.0 or higher of the Windows Installer service be present on the system. You are receiving this error message because you a version of Windows Installer prior to 2.0.
To resolve the problem please install the latest version of Windows Installer.
Click here to download Windows Installer 2.0 for Windows NT and 2000
Click here to download Windows Installer 2.0 for Windows 9x and Me
Use a link above to download Windows Installer 2.0 and run the exe on your system. Please reboot afterward if prompted.
Once Windows Installer 2.0 has been installed proceed to install your product.
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